Comcate: Modern CRM/311 for Residents and Staff
Discover the Difference
Modernize resident experience
Why Comcate
Comcate’s CRM is crucial to our achieving a 360 degree view of our citizens, allowing us to better serve their needs. It has made us more efficient while improving our customer service.
Rick Cole, City Manager, Ventura, CA
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Phone: (415) 632-1248 Email: info@comcate.com
Looking for a more personal CRM experience outside of the large govtech companies?
With over 20 years of experience as an independent company in the industry, Comcate combines a deep understanding of local government operations with a focus on community management to deliver a personalized CRM experience for both residents and staff.
Boost operational efficiency
Improve transparency
Industry-leading customer service with knowledgeable support staff and quick response times
Rapid implementation times – no backlog with long wait times like the big companies
Future-proofed operations with investment in R&D and quarterly product updates for a state-of-the-art solution
Simplified submission process and automated updates ensure timely responses and outstanding service for resident-submitted issues.
Consolidate operations iinto a single integrated system. Streamline processes for handling requests, reducing human error and manual labor for staff.
Demonstrate effective use of resources with AI-powered reporting. Stay in the know with instant access to a request's history.
Consolidate request management with streamlined processes
See how Comcate's CRM/311 solution streamlines service request management. Modernize your customer service experience, and redefine what it means to be a well-run agency for residents and staff.
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Improving Service, Enhancing Efficiency